Download our Information Packet"Wouldn't it be nice not to have to worry about packing...ever?" - Forbes FYI
Garde Robe's Luggage-Free Valet is a one-of-a-kind service designed for business travelers, globetrotters and multiple home owners. Rather than pack your own suitcases and travel with luggage, you can keep your travel wardrobe, toiletries and personal items in Garde Robe's care and let us handle everything on your behalf. You will have access to your belongings anywhere, anytime, and can avoid the hassles of packing, unpacking wrinkled clothing, lugging heavy suitcases and waiting in overcrowded baggage claim and customs lines.
This service is especially convenient if you travel regularly for business or maintain a pied 'a terre in one of Garde Robe's locations. As you bypass baggage claim, your desired items are being hand delivered to your hotel room or residence in ready-to-wear condition. If you are traveling elsewhere, Garde Robe will professionally pack and ship your belongings so they arrive at your destination before you do. Now that's traveling in style!
Here is a step-by-step breakdown of Garde Robe's Luggage-Free Valet service:
- - At your convenience, Garde Robe will pick up your travel wardrobe, accessories, toiletries, personal items, sports equipment, etc.
- - Each item is professionally photographed and cataloged, and your personal Cyber Closet catalog is created.
- - You can view your Cyber Closet catalog online 24/7 and select individual items or your entire wardrobe for delivery
- - Prior to your arrival, Garde Robe will deliver your requested items to your hotel or residence in ready-to-wear condition
- - After the trip, Garde Robe will retrieve the garments you leave behind and, if needed, arrange for professional cleaning or repairs (at cost) to ensure everything will be ready for the next trip
- - Garde Robe will pack and ship your belongings anywhere in the world so you can access your wardrobe no matter where you are
Garde Robe cares for and properly maintains your precious belongings in a newly renovated, climate-controlled, air-purified loft.The loftfeatures state-of-the-art security, and all items in our care are insured.
Read more about Garde Robe's Luggage-Free Valethere.
Garde Robe's standard rate is $350 per month, plus tax, and includes:
• One “clothing rack,” capable of holding up to 50 garments
- Additional items beyond the initial 50 are billed $7 per item, per month. Long hanging gowns/items are billed as two items.• With each “rack”, Garde Robe will provide on a complimentary basis one large breathable box which may be used for accessories and ten shoe boxes
- Accessories in excess of complimentary allotment will be billed according to space @ $28 per box, per month.* If necessary, Garde Robe will arrange for professional cleaning and/or repairs. Please note all garments must be clean in order to be maintained properly. Cleaning charges are additional. Garde Robe does not mark up the costs for cleaning or repairs.
- Boots are billed as two pairs of shoes.
SHOES ONLY:
• 30 pairs of shoes is $225.00 per month, plus tax
* Anything OVER 30 pairs of shoes will be an extra $7.50 per pair of shoes, per month
GARMENT STATUS: ACTIVE VS INACTIVE
Active:
• Active items constitute all of the garments in your monthly storage count (what you are billed for).
• Garments remain “Active” even if they are delivered to the client
• Garde Robe reserves space for all active items
Inactive:
• Client MUST specify that an item be made inactive, either through the website request process, or via telephone.
• Inactive items must remain with client for at least 3 months.
• Any Inactive item that is returned to storage prior to the 3 months will be billed retroactively at $7 per month.
ADDING & SUBTRACTING GARMENTS
• Customer may add new items to storage at any point in time.
• Customer is entitled to 2 complimentary seasonal wardrobe switches per year. Delivery of 20 or more pieces is considered a seasonal wardrobe switch.
• Excluding seasonal switches, if new items are added as a substitute for items that were made “Inactive,” the new items will incur a $15 processing fee.
• If the new items are in addition to the original storage count (nothing was made “Inactive,”) there will be no processing fee.
DELIVERY POLICIES
• The Company offers same-day delivery of up to 10 stored items within the Borough of Manhattan on requests received prior to 5 p.m. ET, Monday-Friday, excluding holidays.
• Requests received after 5 p.m. ET will be delivered or shipped the following day.
• The Company requests 5 business days notice on deliveries of 20 pieces or more.
• Customer is entitled to one complimentary delivery per month; subsequent deliveries within the same month will incur a flat fee of $45 in addition to a $2 fee per piece.
• Rush delivery of up to 3 Requested Items will be available during normal business hours to locations in the Borough of Manhattan within ninety (90) minutes upon special request for a $45 fee.
• There are no fees for garment pick up.
• The Company offers three-day delivery of up to 20 stored items within Las Vegas metro area on requests received prior to 5 p.m. PST, Monday-Friday, excluding holidays.
• Requests received after 5 p.m. PST will be delivered within four business days or shipped the following day.
• The Company requests 5 business days notice on deliveries of 50 pieces or more.
• Customer is entitled to one complimentary delivery per month; subsequent deliveries within the same month will incur a flat fee of $45 in addition to a $2 fee per piece.
• Rush delivery of up to 3 Requested Items will be available during normal business hours to locations in Las Vegas within 24 hours upon special request for a $120 fee.
• There are no fees for garment pick up.
• The Company offers next-day delivery of up to 10 stored items within Los Angeles on requests received prior to 1 p.m. PST, Monday-Friday, excluding holidays.
• Requests received after 1 p.m. PST will be delivered within two business days or shipped the following day.
• The Company requests 5 business days notice on deliveries of 20 pieces or more.
• Customer is entitled to one complimentary delivery per month; subsequent deliveries within the same month will incur a flat fee of $45 in addition to a $2 fee per piece.
• Rush delivery of up to 3 Requested Items will be available during normal business hours to locations in Los Angeles within 24 hours upon special request for a $75 fee.
• There are no fees for garment pick up.
• The Company offers next-day delivery of up to 10 stored items within Orange County on requests received prior to 5 p.m. PST, Monday-Friday, excluding holidays.
• Requests received after 5 p.m. PST will be delivered within two business days or shipped the following day.
• The Company requests 5 business days notice on deliveries of 20 pieces or more.
• Customer is entitled to one complimentary delivery per month; subsequent deliveries within the same month will incur a flat fee of $45 in addition to a $2 fee per piece.
• Rush delivery of up to 3 Requested Items will be available during normal business hours to locations in Orange County within 24 hours upon special request for a $75 fee.
• There are no fees for garment pick up.
• The Company offers same-day delivery of up to 10 stored items within San Diego County on requests received prior to 5 p.m. PST, Monday-Friday, excluding holidays.
• Requests received after 5 p.m. PST will be delivered or shipped the following day.
• The Company requests 5 business days notice on deliveries of 20 pieces or more.
• Customer is entitled to one complimentary delivery per month; subsequent deliveries within the same month will incur a flat fee of $45 in addition to a $2 fee per piece.
• Rush delivery of up to 3 Requested Items will be available during normal business hours to locations in San Diego County within ninety (90) minutes upon special request for a $45 fee.
• There are no fees for garment pick up.
"This unique and convenient luggage-free valet system is the first service of its kind to hit the market and has been endorsed by celebrities such as Ivanka Trump, and utilized by fashion designers such as Oscar De La Renta."
"Keeping your vacation clothing in storage with Garde Robe means that your swimsuits, patio dresses, and wedge heels can arrive at your destination without the hassle of luggage. Imagine being able to create a packing list from your Cyber Closet and submit your request, knowing you’ll never have to fold a single garment for the trip."
"If maintaining a closet the size of a house requires too much commitment, Garde Robe will rent you one and never force you to step inside it. The company stores, keeps inventories, cleans, delivers, and picks up single items or entire wardrobes, acting as a sort of satellite closet for frequent travelers and for city residents whose toggery simply runneth over."
"Clients can call or go online to their Cyber Closet, choose which items they need, where and when, and Garde Robe will have them hanging in their hotel room's closet upon check-in or in their second home's master bedroom suit."
"Kids enjoy packing. For the rest of us, there is Garde Robe, a wardrobe storage service that delivers stored clothes anywhere in the world."
"Dream of traveling celebrity-style with nothing to carry through the airport besides a venti latte and teacup poodle? Make it a reality with the help of Garde Robe."
"Harrassed trans-Atlantic executives who don't need the hassle of airports, lost luggage and extra baggage to handle are also heavy users of the Garde Robe service."
"You can save time, look your best and avoid the inconvenience of packing and unpacking wrinkled clothing and waiting for your luggage in baggage claim areas or customs."
1. How many items can I store with Garde Robe?
There is no limit. You may store up to 50 items of clothing per “rack.” As a bonus, each rack includes 10 custom shoe boxes as well as one breathable box for accessories including handbags, shawls, wraps, belts, etc. If you require more than one rack or have special needs, we will customize our service to meet your needs.
2. How long does it take to receive items I need?
Garde Robe offers same- or next-day delivery of up to 10 garments in most areas. Garde Robe strives to accommodate your schedule for all deliveries and pick ups. If you require a rush or after-hours delivery, surcharges may apply. After-hours and weekend deliveries must be scheduled in advance. Garde Robe is closed and cannot guarantee deliveries on major public holidays. There are no fees for pick-ups or deliveries in most cases.
3. What is the length of the storage commitment?
Due to the labor-intensive process of cataloging, photographing and inspecting each garment, we kindly request a one-year minimum commitment. Should you wish to discontinue the service after one year, you may cancel at any time with 30 days notice. If a shorter term is desired, please inquire about short-term contract options.
4. What if I don't live in your area, can I still use Garde Robe?
Yes, of course. Frequent travelers the world over consider Garde Robe their "satellite" closet. You will always have access to your belongings no matter where you are.
5. How do you get the clothes to me?
If you are in our area, Garde Robe will hand deliver your item(s). If you are traveling elsewhere, your item(s) will be shipped via Federal Express, unless you instruct us to use another courier service.
6. Are my clothes cleaned before they are stored?
Yes, as it’s deemed necessary. In order to preserve the condition of your precious wardrobe, Garde Robe will arrange for professional cleaning, if needed, before garments are stored for an extended period of time. Garde Robe is affiliated with the nation’s most reputable garment care providers. If you have a particular cleaner you would prefer we use for specific items, we would be happy to accommodate that request.
7. Are my stored items insured?
Yes, all garments in Garde Robe’s care are insured, and our lofts feature state-of-the-art security. Please contact Garde Robe for additional details.
8. How do I return the clothes you shipped to me?
Garde Robe will supply you with a return shipping label, upon request. Simply ship the garments back to us – we will inspect them, arrange for professional cleaning or repairs, if needed, and store them until the next trip.
